Leading Inclusive Teams

By completing this program, you will be able to:

• Recognize the manner in which culture impacts our behaviors, beliefs, perceptions and responses to others
• Understand the impact of culture on the way we communicate, build relationships and lead teams
• Engage in difficult conversations and manage conflict
• Use cross-cultural competencies and messaging skills to move to commitment and action

If you wish to work inclusively with others and improve your communication, this course is for you.

• Agility in uncertain times
• Power of virtual teams
• Strengths-based approach to diversity and inclusion
• Leading with an intercultural perspective
• Bridging communication differences
• Recognizing obstacles that ineffective listening can cause
• Types of micro-messages
• Recognizing micro-inequities
• Facilitating a team’s ability to work effectively together
• Conducting difficult conversations successfully

• PC (Windows-based) or MAC
• Class sessions are delivered via Zoom, therefore robust internet access is required. Firefox or Chrome are recommended browsers.

The program consists of seven interactive lecture sessions, based on specific learning objectives for each of the topic areas mentioned above. You will complete four leadership assessments to personalize your leadership and inclusive competencies.

For participants in the continental U.S., your certificate will be sent via United States Postal Service upon completion of the program. For participants outside the continental U.S., certificates will be sent via United Parcel Service.

Mary Ann Rogers

Clinical Associate Professor
Organization and Human Resources

Assistant Dean
Diversity and Inclusion

Rogers principally teaches communication and organizational behavior courses on the undergraduate, full-time MBA, Professional MBA and Executive MBA levels. She also oversees the school’s undergraduate communication literacy program and frequently provides corporate training in Western New York organizations.

In the community, she has served on the board of directors for Buffalo Niagara Waterkeeper, Dreams from the Heart Camp, the Pink Pillow Project Inc. and the Saturn Club Historic Preservation Foundation.

Dorothy M. Siaw-Asamoah

Clinical Associate Professor
Organization and Human Resources

Faculty Director
Global Programs

Siaw-Asamoah principally teaches leadership and global perspectives courses at both the undergraduate and graduate level. She is a Gallup-certified strengths coach with expertise in team effectiveness, conflict dynamics and leadership in all sectors. Her research interests include cultural competency in health communication and the role of cultural differences in relation to communication in business.

Payment must be received by the program start date to be granted access and can be made by credit card at the time of registration or by ACH transfer.

A 75% discount is available to a limited number of Executive MBA alumni through the Alumni Advantage program. Availability is on a first-come, first-served basis. Contact the Office of Professional and Executive Development at mgt-ced@buffalo.edu.

Discounted seats are available to employees of the University at Buffalo on a space-available basis. Contact the Office of Professional and Executive Development at mgt-ced@buffalo.edu.

Program registrations are fully refundable until the day before the program starts.