Android? Drop https to configure eduroam Wi-Fi

Several Android phones laid out.

Newer Android devices may encounter a problem when trying to connect to the campus network using a Chrome browser

Portrait photo of Michael Canfield

By Michael Canfield
 IT Communication Specialist

Published August 23, 2024

UB students using newer Android devices may encounter a problem when trying to connect to the campus network using a Chrome browser.  

The problem

When individuals try to onboard an Android device by typing connect.buffalo.edu into their Chrome browser’s address bar, Chrome on Android, by default, tries to connect using the secure HTTPS protocol (https://connect.buffalo.edu/). This URL does not work. 

The fix

The correct URL for accessing the university’s ClearPass portal is http://connect.buffalo.edu/. This URL automatically directs Individuals to the ClearPass page. This may need to be done manually, as Chrome on Android tries to connect using the secure HTTPS protocol, which does not work.  

Need more help?

If you need help connecting to Wi-Fi or other UBIT services, contact the UBIT Help Center at buffalo.edu/ubit/help or 716-645-3542, or stop by the UBIT Help Center walk-up location on the 3rd floor of Silverman (Capen) Library. UB students can also book appointments with the UB Tech Squad online; they will meet you anywhere on North or South Campus for free. 

UB Information Technology News keeps UB students, faculty, and staff informed about their IT services and showcases creative collaborations between UBIT and the campus community. Published by the Office of the Chief Information Officer at UB and distributed via email as The Monthly Download. Edited by Diana Tuorto, IT Communication and Engagement, dianatuo@buffalo.edu.