University at Buffalo (UB)
The State University
of New York
School of Management
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Conflict Management Certification

Gain actionable strategies to resolve workplace conflict and lead effectively with the Conflict Management Certification micro-credential.

This micro-credential shows you how culture, identity and generation influence tension and equips you with proven frameworks and tools. You will learn to apply emotional intelligence, bridge communication gaps and design a conflict resolution plan tailored to your organization so you can turn challenges into growth and foster collaboration in today's diverse, hybrid workplace.

UB and Non-UB students

Online (100 percent of the degree requirements can be fulfilled online)

Continuing Education/Professional Development

Less Than One Semester

  • Career and Self-Development
  • Communication
  • Critical Thinking
  • Equity and Inclusion
  • Leadership
  • Professionalism
  • Teamwork
Conflict Management Certification badge.

Learn more about micro-credentials and digital badges.

More Information  Additional information at the Center for Leadership and Global Impact website

Program Contact

Dorothy Siaw-Asamoah, PhD
241 Jacobs Management Center
Buffalo, NY 14260
Tel: 716-645-3234
Email: mgt-clgi@buffalo.edu