Susan Steffan

Executive Director
Center for Entrepreneurial Leadership

Education

MBA, School of Management, University at Buffalo
BS, School of Management, University at Buffalo

Background

In her role as executive director of the Center for Entrepreneurial Leadership, Susan Steffan provides strategic direction and program oversight to support the CEL’s mission to unlock human potential, create jobs, inspire wealth and invigorate the greater Western New York economy and community through entrepreneurial development. Prior to joining the School of Management, Steffan was a clinical associate professor and chair of the Business, Management and Leadership Department at Medaille University, and won the Brian Shero Award for Teaching Excellence and Campus Leadership. Steffan’s extensive industry background includes time at General Motors and Hearst Publishing, as well as decades of work with small businesses as a volunteer and through her consulting practice. She currently serves on the board of directors at Alden State Bank.

Teaching/Workshops

  • Facilitator: CEL Core and CEL Class Connections
  • Negotiating for Business and Personal Success
  • Finance for Non-Financial Managers
  • Financial Tools to Improve Profitability
  • Financial Forecasting

Research

Klostermann, K., Mignone, T., Steffan, S., & Mahadeo, M. (Invited). Supervision in psychotherapy:  clinical considerations and recommendations for improving the supervisory process and enhancing professional development. ARC Journal of Addiction. 3(2): 2019

Steffan, S., & Klostermann, K. (Invited).  Process improvements is the behavioral healthcare setting. Addiction Medicine & Therapy. 2019

Klostermann, K., Steffan, S., Mignone, T., & Weeks, W. (Invited). Psychology and the leadership void:  a call for formal leadership development.  Forensic Science & Addiction Research. 3(2): 2018

Klostermann, K., Steffan, S., Mignone, T., & Weeks, W. (Invited). Diffusion of new treatments in community practice: Recommendations for implementation. Forensic Science & Addiction Research. 3(5): 2018

Mignone, T., Steffan, S., Weeks, W., Klostermann, K., & Persessotti, M.  Psychology and mental health practice: A crisis of leadership. Psychology & Psychological Research International Journal. 3(3): 2018

Steffan, S., & Klostermann, K. (Invited).  Performance measurement in behavioral healthcare centers. SM Addiction Research & Therapy. 2(1): 2018

Certifications

  • Open Educational Resources Part I and II certifications, Online Learning Consortium
  • Blended Learning Mastery Certificate, Online Learning Consortium
  • Advanced Online Teaching Certificate, Online Learning Consortium