New York Ontario Operations Workshop
September 26
University at Buffalo Center for the Arts, North Campus, Amherst, NY
The University at Buffalo School of Management hosted the annual New York Ontario (NYON) Operations Workshop on Sept. 26, bringing together faculty and doctoral students from across the region to share research and foster collaboration in operations management and supply chains. The day featured thought-provoking presentations, lively discussions and valuable networking that strengthened ties among scholars in the cross-border academic community.
The conference was organized by members of a consortium representing eight universities: University at Buffalo, Syracuse University, Rensselaer Polytechnic Institute, Cornell University, University of Rochester, University of Toronto, Queen's University and University of Western Ontario.
8 a.m.
Check-in and continental breakfast
8:20-8:30 a.m.
Welcome remarks
- Milind Sohoni – Chair and Professor of Operations Management and Strategy, Faculty Director of the Center for Supply Chain Analytics, University at Buffalo School of Management
- Ananth Iyer – Dean, University at Buffalo School of Management
8:30-10 a.m.
Session 1: Supply Chain Analytics
- Moderated by Zhoupeng Jack Zhang, Assistant Professor, Operations Management and Strategy, University at Buffalo School of Management
- 8:30-9 a.m. – "Wine Analytics", Burak Kazaz, The Steven R. Becker Professor of Supply Chain Management, The Laura J. and L. Douglas Meredith Professor of Teaching Excellence, Director of the Robert H. Brethen Operations Management Institute, Syracuse University
- 9-9:30 a.m. –"Tariffs and Diversification of Supply Chains Built on Scale Economies", Li Chen, Emerson Professor of Manufacturing Management, Area Chair for Operations, Technology and Information Management, Department Editor, Production and Operations Management, Cornell University SC Johnson College of Business
- 9:30-10 a.m. – "A Structural Analysis of Freight Delays in the Indian Railway Network", Milind Sohoni, Chair and Professor of Operations Management and Strategy, Faculty Director of the Center for Supply Chain Analytics, University at Buffalo School of Management
10-10:15 a.m.
Coffee break
10:15-11:45 a.m.
Session 2: Service Operations
- Moderated by Henri Groenevelt, Associate Professor, Operations Management, Simon Business School, University of Rochester
- 10:15-10:45 a.m. –"Spatial Staffing", Ming Hu, University of Toronto Distinguished Professor of Business Operations and Analytics and Professor of Operations Management, Rotman School of Management, University of Toronto
- 10:45-11:15 a.m. – "Omnichannel Services: The False Premise and Operational Remedies”, Yang Li, Assistant Professor of Management Science, Ivey Business School, Western University
- 11:15-11:45 a.m. – "On the Value of Service Age Information", Ricky Roet-Green, Associate Professor, Simon Business School, University of Rochester
11:45 a.m.-12:30 p.m
Lunch Break
Noon-1 p.m.
PhD Student Poster Presentation
1-2 p.m.
Keynote Address
- "Data-Driven Matching for Impatient and Heterogeneous Demand and Supply," Amy Ward, Rothman Family Professor of Operations Management and Charles M. Harper Faculty Fellow, The University of Chicago Booth School of Business
2-3:30 p.m.
Session 3: AI Innovation and Technology
- Moderated by Shreyas Sekar, Assistant Professor of Operations Management at the Department of Management, University of Toronto Scarborough
- 2-2:30 p.m. – "Green Intervention and User Compliance: A Field Experiment on Smart A/C Control", Yao Cui, Associate Professor of Operations, Technology, and Information Management, Samuel Curtis Johnson Graduate School of Management, Cornell SC Johnson College of Business
- 2:30-3 p.m. – "Make Your Chatbot Price Like You Do: Identify and Customize Distributional Preferences of Large Language Models in Supply Chains", Ye Liu, Assistant Professor, Supply Chain Management, Whitman School of Management, Syracuse University
- 3-3:30 p.m. – " Smart Speed, Sustainable Seas: Optimizing Speed Reduction Zones for Whale Conservation", Jingwei Zhang, Assistant Professor of Operations, Technology, and Information Management, SC Johnson College of Business, Cornell University
3:30-3:45 p.m.
Coffee Break
3:45-4:45 p.m.
Session 4: Health Care Operations
- Moderated by Susan Lu, Professor, Operations Management and Statistics, Alan Hudson Chair in Health Policy, Rotman School of Management, University of Toronto
- 3:45-4:15 p.m. – "Information Disclosure and Acceptance of Algorithmic Advice:A Field Study on Human-AI Interaction in Healthcare Gatekeeping", Susan Lu, Professor, Operations Management and Statistics, Alan Hudson Chair in Health Policy, Rotman School of Management, University of Toronto
- 4:15-4:45 p.m. –"Modeling Health and Economic Outcomes of Providing Stable Housing to Homeless Adults With Opioid Use Disorder", Isabelle Rao, Assistant Professor, Industrial Engineering, University of Toronto
4:45-5 p.m.
Closing Remarks
- Nallan Suresh, Associate Dean for Faculty, Research and Centers, SUNY Distinguished Professor, Operations Management and Strategy, University at Buffalo School of Management
- Organizing Committee: Shreyas Sekar, Jue Wang,
M. Hakan Hekimoglu, Ricky Roet-Green, Burak Kazaz,
Andrew Davis, Milind Sohoni, Zhoupeng (Jack) Zhang
5-6 p.m.
Reception in Alfiero Center Atrium