Internship Success
During your internship, you create an impression of your personal career readiness through your words, actions and contributions.
Best Practices
Successful interns are...
- Respectful and courteous to supervisors, co-workers and fellow interns
- Excellent at verbal and written communication, and attentive (good listener)
- Punctual, consistent, reliable and self-motivated
- Inquisitive and honest about confusion, setbacks or mistakes
- Confident yet open to both positive and constructive feedback
- Flexible in attitude, accepting of different styles, and adaptable to change
Eye on the Prize
- Treat your internship like a semester-long interview. Avoid over-sharing of personal information and respect the boundaries of your colleagues. Stay neutral and walk away from politically-charged discussions - remember, you are there to learn.
- Your internship employer is counting on you to be ethical. Do not share proprietary information with your friends, colleagues or family, and never discuss sensitive employer information in public. Once trust is broken, it is extremely difficult to repair, many times resulting in negative consequences.
Build a network
- Create consistent working relationships with colleagues and embrace opportunities to collaborate. The employer will take notice of your ability to navigate interactions with others and how you fit within existing teams.
- Identify key individuals within the company and talk to your supervisor about setting up networking meetings. You may end up creating networking contacts that last well after the internship is over.
Effective Communication
Manage up
- At the beginning of your internship, confirm with your supervisor a regular meeting schedule. This will build an opportunity for you to discuss progress, ask questions and share ideas.
- Be sure you fully comprehend your project work and related tasks. Ask for help when you are confused or if there is an expectation beyond your capability. If you complete your tasks early, ask your supervisor for the next assignment.
- If something is going wrong on the internship or you're having personal difficulties, talk to your supervisor immediately to identify solutions. Feel welcome to contact us so that we can listen without judgment and empower you to speak with your supervisor on your own. However, we can assist at your request.
Refine your verbal habits
- "Like, um, yup, sortof, hey, ya know, whatnot, basically" and other casual habits of speech are not acceptable on the internship. Never use profane language or derogatory terms on the internship, with colleagues or fellow interns, or with clients. You never know who may be listening or whom you may offend. The risk is not worth the price you may pay as a consequence.
Maximize email
- Include a professional signature block at the bottom of your outgoing emails (name, class level, campus or club leadership titles, address, telephone number).
- Email is not intended as a platform to work out complex issues or questions - and is a lasting documentation of your thoughts. Always assume someone is saving your emails or even forwarding them to key individuals who could jeopardize your career aspirations.