Update your Zoom App by May 4th

UB employee in a zoom session on a smartphone.

Published April 17, 2024

Beginning May 4, 2024, you will no longer be able to use an old version of Zoom when joining and hosting meetings at UB. Update your personal devices today to avoid disruptions, especially with finals right around the corner.

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Michael Canfield.

Michael Canfield joined UB in January 2023 as an IT Communications Specialist for UBIT. A former newspaper reporter with a background in higher ed communication, Michael is also a volunteer firefighter. When he’s not writing or learning about all things UBIT, Michael likes to spend time with his wife and two English bulldogs. 

To ensure your Zoom app has the best security and all the latest features, Zoom is requiring customers to install the most recent app version 5.15.5 (available for Windows, macOS, Linux, Android, iOS, Intune) every three months. You must update the app by May 4th in order to continue using it.

Although you may have already updated the application, double check that all of your devices are up to date with the latest update, version 5.15.5. To check which version you have, follow Zoom’s instructions.

UB-owned devices are automatically updated by departmental IT staff.

Run your Zoom update on all devices

Although you may have already updated the application, double check that all of your devices are up to date with the latest update. To check which version you have, follow Zoom’s instructions.

Why update?

There are other good reasons to update: using the latest version of software is a best practice that ensures you benefit from the latest security features and enhancements. 

Other reasons to update

There are other good reasons to update: using the latest version of software is a best practice that ensures you benefit from the latest security features and enhancements.  

Keeping Zoom updated also means you’ll enjoy enhanced features like Zoom AI Companion, Whiteboards, and all-screens mode, which allows meeting participants to share their screens simultaneously. 

If you can't update the app, see UBIT's instructions on how to start or join a restricted Zoom meeting from a web browser.   

Need help?

For more information about using Zoom at UB, visit buffalo.edu/ubit/zoom. To get help with Zoom, you can talk to Zoom's virtual assistant 24 hours a day.

For help with other technology at UB, contact the UBIT Help Center, online at buffalo.edu/ubit/help or by phone at 716-645-3542.