Information Technology (IT)

• Install and support school-owned hardware.
• Support the view and installation of software:
  • Submit central requests for software accessibility and data security clearance.
  • Software installation of “cleared” software packages.
• Support, manage and provide security for School of Management computers, servers, and student computer labs.
• Support Jacobs and Alfiero technology-equipped classrooms: training, wireless microphones, how to record lectures, using Zoom for guess speakers, etc.
• Act as a liaison with various centrally supported UBIT services including email, VoIP telephone service, Zoom, Panopto, etc., to provide support and direction.
• Provide access to financial and research databases.
• Support overall web presence.
• Maintain and manage UB asset inventory.

• Submit an IT Service Ticket Request form
  
• IT Services and Policies
  
  • Alfiero/Jacobs TV Screen Posting (Welcomes and announcements)
  • Alfiero Group rooms
    
  • Jacobs Computer lab
• Web Resources and Policies (Website directories, faculty biographies, UBCMS access)
• Schedule Miscellaneous School Resources (Portable projector, wireless microphone, etc.)
• Event Calendar Entries (Authorized Users Only)
  

• Centrally scheduled classrooms (Central classroom configurations and equipment, podium combinations)
• UBIT for Faculty (Software, etc.) 
• UBIT for Staff (Software, etc.)
• UBIT Alerts
• UB Help Desk
  
• Office of Curriculum, Assessment and Teaching Transformation (CATT)
• UB Libraries for Business and Management

David Costello
Assistant Dean and Director, Information Technology and Facilities